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Introduction
BCENTRUM is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, engage our services, or communicate with our team.

By accessing our website or submitting information to us, you agree to the practices described herein.
1
Information We Collect

We collect the following categories of information:

1.1

Information You Provide Directly

 

  • Name
  • Email address
  • Phone number
  • Organisation or project details
  • Messages or enquiries submitted through forms
  • Documents voluntarily uploaded or shared with us
1.2
Automatically Collected Information

 

When you access our website, certain information may be collected automatically:

 

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and referral sources
  • Basic analytics data

We do not use this information to identify individuals unless required for security or legal purposes.

 

2
How We Use Your Information

We use your information to:

 

  • Respond to enquiries and provide requested services
  • Process and manage business engagements
  • Maintain internal records and service improvements
  • Communicate updates, confirmations, or administrative messages
  • Ensure website performance, security, and functionality
  • Comply with regulatory or legal obligations

We do not sell, rent, or trade your personal information.

 

3
Legal Basis for Processing

We process personal information based on:

 

  • Your consent, when you submit forms or voluntary information
  • Contractual necessity, when engaging our services
  • Legitimate interests, such as improving operations or protecting our platform
  • Compliance with legal obligations under applicable regulations

We do not sell, rent, or trade your personal information.

 

4
How We Store and Protect Your Information

We use reasonable technical and organisational measures to safeguard your information, including:

 

  • Secure data storage environments
  • Access controls and internal confidentiality practices
  • Protection against unauthorised access, alteration, or disclosure

Despite these measures, no method of digital transmission or storage is fully secure. You submit information at your own discretion.

 

5
Sharing and Disclosure

We may share information with:

 

  • Internal team members involved in delivering services
  • Trusted third-party providers (e.g., hosting, analytics, communication tools)
  • Legal or regulatory authorities when required by law

We ensure third parties handle data responsibly and only for intended purposes.

 

6
Data Retention

We retain personal information only as long as necessary for:

 

  • Service delivery
  • Legal and compliance requirements
  • Internal documentation and operational records

 

You may request deletion of your data unless prevention is required by law.

 

7
Your Rights

Depending on your jurisdiction, you may have rights to:

 

  • Access and review your personal data
  • Request corrections
  • Request deletion or restriction
  • Withdraw consent for specific processing
  • Request data portability

To exercise any of these rights, contact us at .

 

8
Cookies and Online Tracking

Our website may use cookies or similar tools to:

 

  • Improve website performance
  • Analyse visitor interactions
  • Support basic functionality

You can control cookie preferences through your browser settings. We do not conduct cross-site tracking or behavioural advertising.

9
Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10
Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect information from children.

11
Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Consult With Us

Consult With Us